Denise is a rockstar and have been thoroughly impressed with her professionalism, knowledge and high-level of communication managing our properties and relationship as a client. She is one of the best relationship managers that I have ever worked with and is ajoy to work with, as she is always positive, cheerful and respectful.
I've had Home Point for my condo property management for about 7 years give or take a year. Eileen Stearman has been the manager of the account, she was always stellar. Anytime the property needed something she always emailed asking for approval. Once approval was done the work was done in a timely matter with no issue with tenants. At the end where I sold the property Sidney Poritz whom is affiliated with Home point came up huge with a quick sale of my condo. Overall the complete experience was great, seamless.
I am a property owner, I have been with HomePointe Property Management for over 10 years, and I am very pleased with their services. The HomePointe employee who manages our property is knowledgeable, experienced, easily available and gets things done in a timely manner. In discussions with the tenants, I am told that HomePointe promptly responds to their needs. I would definitely recommend HomePointe to anyone who is in need of property management services.
Very professional group that I could count on to get a decent tenant for a decent rental. I would use their services again. The property manager assigned to us has always been easy to get ahold of, courteous, and very fast in resolving any challenge.
I have rentals in other markets and I haven't found anything like Homepointe in any of them. Most property managers here and elsewhere are mom and pop shops, understaffed, struggling to make money and subject to the whims of ownership.
Homepointe is a well run "no shenanigans" kind of businesses. They are responsive, and their costs are fair. They don't pad repairs, or place lousy tenants so they can get new lease-up fees. Whenever you have a "situation" with the property or the tenant Homepointe will gets it under control. Nothing fancy, no bells and whistles, just competent property management, every time.
My experience with Homepointe Property Management has been great, due to the excellent work of the manager there (that I know) who manages our properties, Shawn Collins. Shawn took over managing three large multi-family residential apartment buildings a little over a year ago, during a period of crisis and confusion. These properties were badly mismanaged by the previous management company: paperwork in disarray, monies gone missing; poor maintenance and/or lack of repairs. But Shawn handled the transition diligently and gracefully. The buildings are doing much better now, and the impressive monthly reports are always very thorough. Shawn has always been willing and able to help with the problems that have come up, and has very tactfully and successfully managed to deal with the multiple owners of these properties, clearly communicating problems and issues to them when necessary. Principally due to Shawn Collins, I would recommend Homepointe Property Management to anyone without hesitation.